Meet The Team

General Manager
Janet Keys
Janet Keys
General Manager
Janet was appointed General manager in 2013 and has been a Nurse Manager in various settings, employed by Norfolk Southern Cross since 2003. Janet was involved in the planning and start-up of Grace Hospital, and has completed her Masters Degree in Health Service Management.
Corporate & Support Services Manager
Roberto Romersa
Roberto Romersa
Corporate & Support Services Manager
Roberto joined the team in February 2015. He previously worked for an asset management firm in London that specialised in tailored investment strategies for institutional and sovereign clients. He specialises in data management, contracts management, projects, and cost analysis. He also worked for 10 years for Standard and Poor's.
People Services Manager
Donna Wallace
Donna Wallace
People Services Manager
Donna is the newest member of the Senior Management Team and joins us from the Transport sector where she was an HR Manager and previously the recruitment and media sectors. With Donna's love of technology, her focus will be on automation and ensuring patient and employee satisfaction is front of mind.
Facility Manager
Patrick Wilson
Patrick Wilson
Facility Manager
Pat joined the team in August 2017. Pat has come to us from the industrial sector where he has spent the last 16 years in the Power Generation and Pulp and Paper industries. Pat has a Diploma in Electrical Engineering and a ENCHEM Level 4 Certificate.
General and Specialties Theatre Manager
Ingrid Fisher
Ingrid Fisher
General and Specialties Theatre Manager
Ingrid has been a registered nurse since 1989 and came to us from Tauranga Public Hospital in 2000 to manage our Grace Road theatres. Ingrid's special interests are urology, general and specialties surgery. Ingrid completed her Clinical masters of Nursing in 2014.
Orthopaedic Theatre Manager
Anne Heke
Anne Heke
Orthopaedic Theatre Manager
Anne has been a registered nurse since 1974 and has worked for Norfolk Southern Cross since 1985. Her special interest in orthopaedics led her to become Orthopaedic Theatre Manager for Grace in 2004.
Ward Manager
Keely Rackham
Keely Rackham
Ward Manager
Keely previously worked in ICU at Greenlane Hospital, and as Duty Manager at Starship and Waitakere Hospitals. She has been a registered nurse since 1989. Keely came to our Grace Road Hospital in 2005 as ward manager, and has continued her role at Grace Hospital. She has completed a Post Graduate Diploma in Nursing.
Day Stay Manager
Ross Turner
Ross Turner
Day Stay Manager
Ross has been a registered nurse since 1994. He commenced at Grace hospital in May 2020 after 25 years at Tauranga Hospital, where he was most recently the Clinical Nurse Manager of the Orthopaedic Ward. He has a Master's Degree in Health Science (Nursing) and his passion is promoting patient focused care through clinical excellence.
Safety, Quality & Capability Manager
Marie Russell
Marie Russell
Safety, Quality & Capability Manager
Marie joined the team in June 2014 bringing previous nurse management experience in day surgery, endoscopy, theatre and outpatients department settings. She has experience in change management and process redesign and has completed her MBA.

Infection Control & OSH Nurse
Claire Fuller
Claire Fuller
Infection Control & OSH Nurse
Claire became a registered nurse in 1986 and came to us in 2001. She has held the IC/OSH role since 2008 and has since completed the graduate certificate in infection prevention and control. Claire is currently working towards her post graduate certificate in Nursing.
Safety Quality & Risk Facilitator
Lou Higgins
Lou Higgins
Safety Quality & Risk Facilitator
Lou has worked for Norfolk Southern Cross since 1987 as a registered nurse with a special interest in paediatrics. Lou has been involved in quality and risk management since 2000. More recently she has been instrumental in facilitating quality systems at Grace, achieving a high level of compliance in meeting health and disability standards.
Educator
Sue Whitley
Sue Whitley
Educator
Sue became a registered nurse in 1978 and joined our team in 2004. Sue took on our educator role in 2007 and has continued her own studies by achieving her post graduate diploma in 2007 and her clinical master's degree in nursing in 2013.

The Senior Management Team

Janet Keys

Roberto Romersa

Donna Wallace

Patrick Wilson

Ingrid Fisher

Anne Heke

Keely Rackham

Ross Turner

Marie Russell

Safety, Quality & Capability Team

Claire Fuller

Lou Higgins

Sue Whitley

Get in touch